In line with its commitment to providing innovative services and empowering Nigerians with reliable mobile solutions, Leading Telecoms Operator, Airtel Nigeria has expanded its multiple recharge platforms/channels for its customers across the nation.
The mobile operator says it has committed enormous resources to the expansion of its electronic recharge channels, providing customers with an opportunity to purchase airtime via an array of reliable channels including the Internet, Automated Teller Machines (ATMs) and Point of Sales (POS) Terminals.It added that it has also expanded the footprint of Electronic Recharge Vendors across the count
ry, thereby boosting the efficiency of the recharge process.
ry, thereby boosting the efficiency of the recharge process.Speaking on the initiative, the Chief Operating Officer and Executive Director of Airtel Nigeria, Deepak Srivastava said the company is passionate about creating the right experience for customers and also providing innovative solutions that will enable subscribers benefit from the mobile revolution even with less stress and more comfort, ease.
“Gone are the days when Airtel customers must visit a retail outlet or search for a local airtime vendor to purchase airtime for their mobile phones. Airtel customers in Nigeria can now recharge their mobile phones from the comfort of their homes, offices, places of worship, recreational centres and even while travelling on the road courtesy of the multiple, innovative recharge channels we have provided,” said Srivastava
He added that the company, last year, introduced a service called Airtel Wazobia Recharge, a denomination-less electronic recharge service which offers customers an opportunity to refill their phones and those of their friends and family members without having to scratch cards or buy physical recharge cards and vouchers.
With the recharge solution, which is available at any time of the day, customers can refill their mobile lines via a registered electronic airtime vendor just as they can also perform the same service themselves either through an ATM/POS Terminal or by logging on to the company’s corporate website.
Telecoms consumers who want to use the Wazobia Recharge service via ATMs/POS terminal can do this by selecting the ‘Recharge’ option on the ATM/POS terminal, select ‘Airtel’, key in their phone numbers after which they select the recharge denomination or key in their preferred denominations.
On the other hand, customers who want to purchase online from the comfort of their homes and places of business can do this by visiting the Airtel’s corporate website after which they select the ‘Phone Services’ option, also select ‘Easy Recharge (ERC) and then follow the simple instructions to refill their lines.
Customers who prefer to top up via the Internet are expected to visit Airtel’s website www.ng.airtel.com , click ‘phone service’ on the menu bar, select ERC (Easy Recharge) on the left side of the page and finally click ‘Top up here’ http://www.quickteller.com/AirtelERC at the bottom of the page.
Also, to transfer airtime using Airtel’s Me2U service, customers are required to send an SMS in the following format to 432: 2u [space] <phone number> [space] <amount> [space] <PIN>.
With the Airtel Wazobia Recharge service, customers can stay connected for as low as N50 and for amounts as varied as N51 to N176. Airtel expects the service to make airtime readily available to its customers throughout the country 24/7 and empower its vendors to provide recharge service to consumers everywhere, more effectively.{jcomments on}
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